Payment and delivery

Please read the terms of purchase and delivery!

The prices do not include the cost of product delivery.

Images and product description

The products may have differences in form, color, packaging or design, and also the picture may show details that are not included in the package. The description of products has informative value, changes and modifications from the manufacturer can be made in the parameters and configurations. Cosmetic tone is indicated in the product name / description.

!!! Ordering hair extensions, hair dyes, etc., please indicate the color number or name!

If you have any questions about the product, please contact us (see -Contacts-) by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or by selecting “ORDER A CALL” by specifying the product name and the code.

Product order

Select the desired product from the online store and click “Add to Cart”
You can continue to choose product or pay by selecting the “CONTINUE SHOPPING” or “SHOW CART” link. When clicking on the “CONTINUE SHOPPING” link, you can continue to select the products.

When all the desired products are placed in the basket, click on the right icon “SHOW CART”.

If necessary, you can change the contents of the basket – change the amount of products or delete unnecessary items. Also, you can see the full cost of the products you selected.

You can buy: without registration, registering on our site or as our client.
In the next step, please fill out the information about yourself:

  • Choose – an individual or a legal entity
  • Specify:
    • Name, Surname or company name and registration number;
    • Phone number;
    • Delivery address (country, postal code, etc.);
    • E-mail address for order confirmation or communication with you
    • Choose with tick
      • Type of payment: cash, credit card or bank transfer;
      • the method of delivery of products
    • Check the correctness of all information entered, click “Confirm Order”
  • After payment of the order you will receive a confirmation by e-mail, if necessary, our consultant will contact you to inform you about the time of delivery.
  • When ordering with payment via bank transfer

When ordering with payment via bank transfer (payment by transfer), you will receive on your e-mail an invoice with the number and the total amount of your order. The order and the contract between you and SIA Madame is concluded only from the moment you paid the order and received from us an e-mail confirming that your order has been completed and it will be sent to you via the delivery method chosen by you. After placing an order, you will receive an invoice with all necessary details for payment of the order by bank transfer. When making an invoice payment, please specify the order number in the payment purpose.

Perhaps we will not be able to process your order if there is any problem with payment or authorization of your bank payment, and also if the products you ordered are out of stock.

Price and payment

All prices in our online store are listed for one unit and include all discounts, special offers , but do not include shipping costs. When you select the type of delivery from the provided options, the delivery charge will be added to the total amount of the order.

Prices may change at any time, but the changes will not affect those orders that have already been confirmed by us and paid by you.

Order payment

Please read the information about the payment process below:

  1. Complete the order form
  2. Choose a form of payment
    • Cash (payment to the courier for the delivery of the order or in our stores or subsidiaries)
    • Payment by card (by filling in all the card details)
    • By transfer
    • To your email address you will receive an invoice with all the necessary details for the payment. If you have not received the invoice, please check the spam section in your e-mail, and also check the correctness of your indicated e-mail address. After receiving the invoice, we ask you to pay it to the bank details shown in the invoice within 1 working day. If the account is not paid at the specified time, the order will be canceled.
  3. After receiving a confirmation of payment to our bank account, we will send you an order according to the selected type of delivery. The order can not be processed until it is fully paid. In case of any ambiguities, please contact us in e-mail 

Delivery within the EU offers delivery within the territory of the EU and another’s countries 

You can choose the type of delivery at the time of ordering or by writing to us. Delivery times can be changed depending on the availability of products in the warehouse, in advance agreeing it with the customer.

All ordered products will be sent to one delivery address, which was included at the time of placing the order. can not deliver products from one order to different shipping addresses, and is not responsible for the additional movement or location of the ordered products.


If in one order there are products with different delivery times, the order will be sent after it is fully completed in one delivery.

In case of uncertainty, please contact us  by e-mail.

How to receive your order

Please wait for a short message to your mobile phone with an order withdrawal code and only then go to receive an order. On the terminal / ATM screen, click the “Receive parcel” button and enter the code from the received message. Take you package.

Courier: On the day of delivery, courier will call and inform you about the delivery time.